Richmond ENCORE® Heat Pump Water Heaters

Save Today. Save Tomorrow.

With the Richmond ENCORE® Heat Pump Water Heater family, you can save right away—in the form of available tax credits and utility rebates—then continue saving month after month with lower utility bills. Plus, heat pump models draw heat energy from the air and produce zero emissions, so they also help save the planet.

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PLANET FRIENDLY EFFICIENCY

Up to 5X the efficiency of a standard water heater— producing fewer greenhouse gases1

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PEACE-OF-MIND PROTECTION

Premium models include exclusive water leak detection and auto water shut-off valve to guard against damage2

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POWERED BY ECONET®

Control, monitor and schedule your water heater right from your mobile device3

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SIMPLE INSTALLATION

We designed Richmond ENCORE Hybrid Electric and Plug-in Heat Pump Water Heaters to be just as easy to install as a standard water heater

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SAVINGS, AND MORE,
ARE IN THE AIR

The Richmond ENCORE Hybrid Electric Heat Pump Water Heater draws heat from the air around it to deliver unmatched savings. Plus, it can also work like a standard electric water heater if the air is too cold. Get yours today to enjoy years of energy savings and worry-free hot water with smart features like these.

  • Enhanced Installation Flexibility

    Universal side and New! top water connections and a New! duct-ready design make it easy for plumbers to install—ultimately saving you money

  • Save Money & Energy

    Save up to $576 per year in energy costs—that’s almost $5,760 over 10 years*

  • Heat Pump Technology

    The Richmond ENCORE Hybrid pulls heat energy from the air around it to heat your water, making it the most efficient water heater on the market4 with up to a 4.07 UEF

  • Carbon Footprint Reduction

    The Richmond ENCORE Hybrid Electric uses 75% less energy5 than a standard electric water heater to help minimize your impact on the environment—that’s up to 4X the efficiency of a standard electric water heater

  • Quiet Operation

    The Richmond ENCORE Hybrid Electric features sound levels at 45 dBA—making it easy to relax while enjoying your hot water6

  • Energy-Saving & Time-of-use Scheduling

    Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates

  • Set Vacation / Away Mode

    Reduces the temperature set point to save energy while hot water is not needed

  • Demand Response Ready

    Easily connect to utility energy savings programs with the built-in EcoPort (CTA-2045 port) or with built-in Wi-Fi through the EcoNet® app

  • LeakGuard Auto Water Shut-off Valve (Optional)

    Protect your home from water damage with this all-inclusive leak detection and prevention system that limits leaks to no more than 20 oz. of water7

  • Built-in Wi-Fi Powered by EcoNet®3

    Control and monitor your water heater or enroll in available energy savings programs in your area—all from your smartphone and the free EcoNet app

  • Energy Use Tracking

    View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption

  • Operation Modes

    Choose from five operation modes to adjust to your lifestyle all from the EcoNet app: Energy Saving, Heat Pump, Electric-only, High Demand, Vacation / Away

  • Advanced Diagnostics

    Plumbers can view detailed alerts and alarm codes while at the water heater

Did You Know?

Richmond ENCORE Series Hybrid Electric HPWH uses less energy to operate than a classic 100-watt incandescent light bulb9

SWITCHING FROM
GAS IS A SNAP

The Richmond ENCORE® Plug-in Heat Pump Water Heater makes it easy to replace a gas water heater thanks to the simple 120 volt plug-in design. Plus, it draws heat energy from the air around it to save you money and protect the environment—without compromising comfort.

  • Simple Gas Tank Replacement

    Standard footprint with 120V, 15 Amp dedicated-circuit plug-in design that requires little to no electrical work

  • Save Money & Energy

    Save up to 55% per year in energy costs*

  • Heat Pump Technology

    The Richmond ENCORE Plug-in pulls heat energy from the air around it to heat your water, delivering up to 5X the efficiency of a gas water heater

  • Fast Recovery4

    The industry’s largest compressor enables the Richmond ENCORE Plug-in to quickly recover when hot water is used

  • Energy-saving & Time-of-use Scheduling

    Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates

  • Set Vacation / Away Mode

    Reduce water heating costs while you’re away for a week or just the day—it’s easy to set from your phone even if you’ve already left home

  • Built-in Wi-Fi Powered by EcoNet®3

    Control and monitor your water heater or enroll in available energy savings programs in your area—all from your smartphone and the free EcoNet app

  • Carbon Footprint Reduction

    The reduced energy usage over ten years is the equivalent to taking 1.4 passenger vehicles off the road for a year8

  • Energy Use Tracking

    View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption

  • Advanced Diagnostics

    Plumbers can view detailed alerts and alarm codes while at the water heater

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EASY GAS REPLACEMENT WITH NO ELECTRICAL WORK

Richmond ENCORE® Plug-in Heat Pump Water Heaters with HydroBoost make it easy to replace a gas water heater thanks to the simple plug-in design. With up to 5X the efficiency of a standard gas water heater and scheduling, the plug-in heat pump offsets energy costs for a quick return on your investment.

  • Simple Gas Tank Replacement

    Standard footprint with 120V, 15 Amp shared-circuit plug-in design that requires little to no electrical work

  • Save Money & Energy

    Save up to 60% per year in energy costs*

  • Heat Pump Technology

    The Richmond ENCORE Plug-in Heat Pump with HydroBoost pulls heat energy from the air around it to heat your water, delivering up to 5X the efficiency of a gas water heater

  • Get More Hot Water With Hydroboost

    Built-in HydroBoost mixing valve extends the tank’s hot water, maximizing output

  • Energy-saving & Time-of-use Scheduling

    Save money and energy by programming your water heater to match your needs throughout the day—and take advantage of lower time-of-use energy rates

  • Set Vacation / Away Mode

    Save energy on water heating costs while you’re away for a week or just for the day—it’s easy to set from your phone even if you’ve already left home

  • Demand Response Ready

    Easily connect to utility energy savings programs with the built-in EcoPort (CTA-2045 port) or with built-in Wi-Fi through the EcoNet® app

  • LeakGuard AUTO WATER Shut-off VALVE

    Protect your home from water damage with this all-inclusive leak detection and prevention system that limits leaks to no more than 20 oz. of water7

  • Built-in Wi-Fi Powered by EcoNet®3

    Control and monitor your water heater or enroll in available energy savings programs in your area—all from your smartphone and the free EcoNet app

  • Carbon Footprint Reduction

    The reduced energy usage over ten years is the equivalent to taking 1.4 passenger vehicles off the road for a year8

  • Energy Use Tracking

    View weekly, monthly and yearly energy usage reports from your phone to help you better manage energy consumption

  • Advanced Diagnostics

    Plumbers can view detailed alerts and alarm codes while at the water heater

Upgrading is Easy

Making the switch to heat pump technology is simple. Side clearance requirement is minimal for the Richmond ENCORE Plug-in model and zero for Richmond ENCORE Plug-in with HydroBoost and Richmond ENCORE Hybrid models—making them a smart replacement option even in tight spaces, like a closet.

Upgrading is easy

Knowledge is Power

The Richmond ENCORE Hybrid Electric, powered by EcoNet® technology, includes built-in Wi-Fi so homeowners can avoid cold showers, detect leaks and more. Just download the EcoNet app3 and connect.

Video Gallery

Richmond ENCORE® Hybrid Electric Heat Pump Water Heater

120 Volt Richmond ENCORE® Plug-in Heat Pump Water Heater (Dedicated Circuit)

120 Volt Richmond ENCORE® Plug-in Heat Pump Water Heater w/ Hydroboost & LeakGuard (Shared Circuit)

*Based on estimated annual operating cost savings of the 40-, 50-, 65- and 80-gallon models. 1Based on comparison of 40- and 50-gallon Richmond Hybrid Electric Heat Pump water heaters and standard gas ULN water heaters of like capacity. Efficiency varies by gallon capacity and based on comparison of 40-, 50-, 65- and 80-gallon Richmond Hybrid Electric Heat Pump with HydroBoost water heaters and standard gas ULN water heaters of like capacity. Efficiency varies by gallon capacity. 2Applies to Premium models only. Rheem leak-sensing data; testing under a vacuum lock using 50-gallon tank, no expansion tank, average tank pressure of 40 PSI, assuming no additional faucets are opened. 3Wi-Fi broadband connection and EcoNet App required; notifications are dependent on external factors beyond our control; EcoNet is a registered trademark of Rheem Manufacturing company. 4Based on review of water heaters available in the US Market as of January 2024. 5Based on reduction in energy use of Richmond Hybrid Electric Heat Pump water heater models with a 4.07 UEF compared to a standard residential electric 50-gallon tank type model with a .93 UEF. 6Operation at 45 dBA measured at 6.28 feet using third-party certified testing procedures. 7Applies to Hybrid with LeakGuard models only; Rheem leak-sensing data; testing under a vacuum lock using 50-gallon tank, no expansion tank, average tank pressure of 40 PSI, assuming no additional faucets are opened. 8Energy savings of a 50-gallon Plug-in compared to a standard gas water heater of like capacity with minimum efficiency over 10 years. 9Based on comparison of the annual operating cost of a 40- and 50-gallon Richmond Hybrid Electric model which assumes the unit is on constantly throughout the year against the energy needed to power a single 100-watt incandescent light bulb constantly for one year.
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