Save today.Save tomorrow.
ENJOY UP TO $491/YR. IN ENERGY COST SAVINGS1
The next-generation Richmond® ENCORE Hybrid Electric Heat Pump Water Heater delivers savings when you buy—in the form of up to $2,000 in tax credits and available local rebates —and up to $491 per year in energy cost savings.
EARTH FRIENDLY EFFICIENCY
4X as efficient as a standard electric tank—produces fewer greenhouse gases3
WORRY-FREE PROTECTION
Exclusive water leak detection and auto water shut-off valve guards against damage and offers peace of mind4
BUILT-IN ECONET®
Control water heater settings right from your mobile device5
SIMPLE INSTALLATION
The Richmond Hybrid Electric HPWH is built with the plumber in mind—installs like a standard electric water heater, and all service parts are on the front of unit for easy access
Did You Know?
Richmond ENCORE Series Hybrid Electric HPWH uses less energy to operate than a classic 100 Watt incandescent light bulb6
FEATURES & BENEFITS
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Lower Energy Costs
Save up to $491 per year in energy costs—that’s almost $5,000 over 10 years!
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Energy Saving Scheduling
Program your water heater to match your needs throughout the day—higher production during high use times, like the morning, and lower production for energy savings when no one is home
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Save with Vacation or Away Mode
Reduce water heating costs while you’re away for a week or just for the day—it’s easy to set from your phone even if you’ve already left home
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Demand Response Scheduling
You can save up to $400 over the life of the heater thanks to off-peak energy rate scheduling with built-in demand response scheduling—letting your utility company shift the energy usage in response to the overall demand for energy at a given time7
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Peace of Mind Protection
LeakGuard™ Auto Water Shut-off Valve prevents water damage with all-inclusive leak detection and prevention system that limits leaks to no more than 20oz of water8
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Smart Mobile Connection
Built-in EcoNet Wi-Fi technology lets you adjust water temperature, track energy usage and set operating mode—all from your mobile device
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Most Efficient
The Richmond ENCORE Series Hybrid utilizes heat pump technology to pull heat energy from the air around it to heat your water, making it the most efficient water heater on the market10 with up to a 4.07 UEF
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Track Your Energy Use
View weekly, monthly and yearly energy usage reports from your phone to help you better
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Operating Modes & Scheduling
The ENCORE Hybrid Electric uses 75% less energy9 than a standard electric water heater to help minimize your impact on the environment—that’s 4X as efficient as a standard electric water heater
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Intelligent Service
Plumbers can view detailed alerts and alarm codes while at the water heater via the Contractor App to expedite service11
Four Hybrid HPWH Sizes to Fit Your FAMILY’S HOT WATER NEEDS
Upgrading is Easy
Making the switch to hybrid electric heat pump technology is simple. All Richmond ENCORE Series Hybrid HPWH have zero side clearance requirement, making them a smart replacement option—even in tight spaces, like a closet.
Knowledge is Power
With integrated Wi-Fi, homeowners can avoid cold showers, detect leaks and more. It’s all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet App.
EcoNet Home Screen
Check and adjust temperature, set schedule, change operating mode and view energy usage
Hot Water Availability Indicator
Avoid cold showers by checking if there is enough hot water
Element Health Indicator
Identify which element needs to be replaced for easier service call scheduling
Energy Usage Tracking
View weekly, monthly and yearly energy usage reports
Mobile Alerts
Learn immediately about any service needs or unexpected leaks
Water Temperature Control
Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa
Setting Away and Home
Save energy on water heating costs while away and return home to a tank full of perfectly hot water
Contractor Information
Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls
Advanced Diagnostic
Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service
More Information
1$491/yr. savings based on estimated annual energy cost savings of the 30 Amp 50-gallon model; $4800 savings based on annual savings across the 10-year warranty period. 2Federal tax credit applies to 40-, 50-, 65- and 80-gallon models; Additional savings applies to 40- and 50-gallon models only; Information on tax credits accurate at time of publishing; Consult your tax advisor for details on eligibility requirements for any available tax credits. 3Based on comparison of a 50-gallon Richmond ENCORE Hybrid Electric Water Heater and a standard electric water heater of like capacity. 4Leak detection and leak protection built in for Richmond ENCORE Hybrid models with LeakGuard only. Leak detection and leak protection available as accessory for standard Richmond ENCORE Hybrid models. Leak detection available as accessory for Builder models. Note: Leak detection and leak prevention add-on accessories operate differently than built-in features of Hybrid with LeakGuard models. 5Wi-Fi broadband connection and EcoNet App required; notifications are dependent on external factors beyond Richmond’s control. 6Compared to a 100-Watt incandescent light bulb with annual operating cost of $131. 7Based on internal testing and the SMUD cost for peak / off peak pricing and season difference. 8Applies to Richmond ENCORE Hybrid with LeakGuard models only. Richmond leak-sensing data; testing under a vacuum lock using 50-gallon tank, no expansion tank, average tank pressure of 40 psi, assuming no additional faucets are opened. 9Based on comparison of a 50-gallon Richmond Hybrid and a standard electric tank with minimum efficiency. 10Based on review of water heaters available. 11Wi-Fi broadband connection and Rheem® Contractor App required; connection between water heater and app dependent on external factors beyond Richmond’s control.