Get continuous hot water and great savings with the new Richmond Encore® Series Condensing and Mid-Efficiency Tankless Water Heaters

Why Richmond® Tankless?

For decades, homeowners have depended on Richmond, the experts in water heating, for products that deliver proven value, quality, and durability for their homes. Our tankless technologies are built on that experience, providing the best fit for almost every family.

  • Continuous hot water

    Get all the hot water you need for long, relaxing showers, cleaning dishes, and washing clothes

  • Energy cost savings

    Save an estimated
    $1,100 in lifetime energy3

  • Installation cost savings

    Components and dimensions make it as easy to replace as a traditional tank-style

  • $300 Tax Credit eligible

    Additional local utility rebates may also be available1

  • Preferred by contractors

    More contractors sell Richmond Tankless Water Heaters than any other brand4

enjoy hot water that’s ready when you are

With the added convenience of continuous hot water, you’ll be able to load the laundry, start the dishes, and still have enough hot water to enjoy a long, relaxing hot bath or shower—all at the same time:

  • delivers hot water when you need it

    Heats water for as long as you need it

  • Minimizes “cold water sandwich”

    Exclusive Hot Start Programming feature temporarily keeps the unit’s heater running after you turn off the hot water, in case you need to quickly turn it back on

  • Enjoy faster hot water

    Optional Tankless Recirculation Pump Kit circulates hot water through your pipes on a set timer, so water stays warm and at the ready

take advantage of more ways to save

Richmond’s latest Tankless line provides energy efficiency powered by some of the industry’s most advanced technology. With exclusive features like our Water Savings Setting, you’ll save up to 1,100 gallons per year2, plus energy and money from day one—and for years to come:

  • Save on energy costs

    Estimated lifetime savings of over $1,1003

  • Save space within your home

    Sizes comparable to a medicine cabinet

  • Saves money and time on installation

    Standard ½” gas line5 compatibility

  • Enjoy Federal Tax Credits

    Up to $300, plus local utility rebates for added savings1

relax with built-in safeguards

Continuous hot water not only makes our Tankless solutions easy to enjoy, but also easy to own. Backed by an exceptional 12-year warranty, customer service, and exclusive features for more built-in safeguards, our advanced line is designed for peace-of mind—each and every day:

  • Offers built-in protection

    Hard water build-up indicator automatically displays service alert in case water heater detects scale build up

  • Delivers built-in safety features

    Exclusive Guardian Overheat Film Wrap shuts down the unit if the heat exchanger ever overheats

  • Provides Effortless maintenance

    Built-in Maintenance Notice Setting alerts you after 1 to 1 ½ years of water heater use that it’s time for the unit to be serviced

standard tank-type
vs. Richmond
tankless solutions

Our improved Tankless line makes it easy to replace a traditional tank and also delivers greater energy efficiency, exceptional cost savings, water savings and long-term dependability.

How it Works >Watch the quick overview video comparing tankless technology with traditional tank water heaters.

1Consult a tax professional regarding your individual tax situation and ability to claim a tax credit related to the purchase of qualifying Rheem® products

2Savings based on DOE test procedures, available only on models featuring a –1 in the model number

3Based on comparison of a Rheem® Prestige® Condensing Tankless Water Heater (natural gas) with 0.94 EF and a 50-gallon standard residential natural gas tank-type water heater with a 0.62 EF; Savings claim based on difference in annual operating costs from DOE over the 12-year warranty period of the Rheem tankless unit; Savings higher for liquid propane models

4According to a 2015 survey of tankless contractors by Hanover Research on behalf of Rheem

5Installation conditions vary; Consult the Rheem Use and Care Manual, the Rheem Gas Piping Facts brochure (TK-GPF-12), the National Fuel Gas Code (NFPA 54, ANSI Z223.1), and any other local gas codes when installing a Rheem Tankless Water Heater

6Savings based on DOE test procedures; available only on models featuring a -1 in the model number